SalesBase helps to demolish Liverpool Bus Depot – Bagnall Ltd
Since the 1980’s The Bagnall Group in Warrington, Cheshire has been involved in the specialist work of building demolition. The company has gained a particular reputation in the high-risk area of asbestos removal, a key element now in ensuring safety.
Being on the preferred supplier list of many local government authorities and architects, The Bagnall Group were the chosen contractor for the recent demolition of Liverpool Bus Depot. This was a high profile and multi-faceted project that needed not only technical skills but also the ability to support these with strong administrative back up. With SalesBase the Company was able to ensure that the project ran smoothly and according to plan.
The Bagnall Group typically handle over 100 new business enquiries each month with these coming in from both public and private sector clients. With the number of projects and the complex nature of their work the Company needed to ensure excellent control of all administrative aspects of it’s operations. As a result, SalesBase from Integrate Software was selected to provide the Company with its core business database.
SalesBase now handles the tracking of all new business, along with ongoing projects. It generates and controls all tenders and documentation relating to each job. In addition, SalesBase provides all prospecting and customer loyalty functions to ensure a high level of customer retention and to gain the most from every new opportunity.
Stuart Gwilliam, Group Operations and Finance Director says “We really couldn’t function to the same level without SalesBase. Since 1998 when we implemented SalesBase our business has grown dramatically. This growth has been supported and sustained by SalesBase – it really does provide us with the core database platform needed for our business. SalesBase has proven simple to use and extremely capable both from a functional and reporting perspective. I certainly have no hesitation in recommending SalesBase to others and the service levels from Integrate Software are excellent in response and capability.”