Debtor Manager is designed for those organisations with a busy Credit Control department

It is primarily geared up to help those organisations produce large numbers of invoices, often on a repetitive basis. The system is very dynamic and inter-links with a variety of Accounting systems, to ensure that it is up-to-date with all recent transactions.

The system is highly action oriented and has few reports, principally covering operator effectiveness and average recoveries per time period.

Debtor Manager features:

• Full diary management for people and resources, along with 'travel time’ facility to prevent appointment overlapping. 'Availability’ function avoids diary conflicts
• Remote synchronisation facility for off site working
• Full task management including multiple workflow
• Client debts profiling according to user specified parameters
• Actions carried out according to predefined activity lists
• Generates client calls, automatic graduated letters and internal memos
• Call scripting to ensure standardized approach to client interaction
• Call notes and comments facility, with full review of history
• Auto-scheduling of follow up activities
• End of call rules defining what action happens next