SalesBase gives food for thought - Degussa Texturant Systems
At Degussa Texturant Systems quality and traceability are paramount. As suppliers of food additive products the company must keep comprehensive records on all of its customer related activities. This is why SalesBase has come to be central to business processes.
SalesBase was installed in early 1999 to provide Degussa with a central customer database to ensure that all customer communications and records were easily accessible to everyone associated with the business.
The environment at Degussa is very fast moving and without the right systems mistakes could easily be made resulting in serious consequences. Therefore any systems had to be capable of keeping pace with the business and be simple to use and administrate.
SalesBase has proven itself more than capable and in 2002 user licensing was increased so that all network users now have access to it.
Further integration with Sage Line 100 has enabled full stock drill down and batch reporting, both of which are essential to the business. Coupled with the sales forecasting that SalesBase offers, essential management information is now produced with ease.
In addition, SalesBase caters for all document production and management such as letters and quotes, in and outbound email traffic and diary management. The powerful report writer is used extensively to generate both user and management reports.
Finance Director and System Manager, Wendy Owden says – “SalesBase is an intrinsic component in our core business systems. It has proved itself to be simple and effective and at very reasonable cost. In fact I could not envisage our business operating without SalesBase”.