Experian Intact opt
With ambitious plans for growth both in revenue and head
count, ExperianIntact needed to be sure that the CRM database
they selected was up to the job.
They had already suffered the consequences of installing
a product that had let them down badly. Data loss had been
suffered several times and the level of management information
available was simply not adequate for them.
Having looked at various CRM systems, National Sales Manager
John Joyce had concluded that SalesBase was the best for ExperianIntact.
Ease of use, robust technology and fast access to key information
about customers and the sales teams' performance were the
main factors John applied when opting for SalesBase.
"We really were experiencing some severe frustrations
with our RM database" says John. "Our team had lost
confidence in it and I simply wasn't able to get the information
I needed to plan sales forecasts with any degree of accuracy".
Integrate Software were able to competently migrate the customer
records and historical information from the old system, thus
enabling the team at ExperianIntact to get up and running
quickly. With a number of office locations and home based
users SalesBase was installed in a thin client environment.
This ensured that the data was always current for all users
and greatly enhanced security.
Thanks to SalesBase John and his team can now concentrate
on developing their business with a firm CRM platform to help
support and sustain it.