Experian Intact opt for SalesBase

With ambitious plans for growth both in revenue and head count, ExperianIntact needed to be sure that the CRM database they selected was up to the job.

They had already suffered the consequences of installing a product that had let them down badly. Data loss had been suffered several times and the level of management information available was simply not adequate for them.

Enter SalesBase....

Having looked at various CRM systems, National Sales Manager John Joyce had concluded that SalesBase was the best for ExperianIntact. Ease of use, robust technology and fast access to key information about customers and the sales teams' performance were the main factors John applied when opting for SalesBase.

"We really were experiencing some severe frustrations with our RM database" says John. "Our team had lost confidence in it and I simply wasn't able to get the information I needed to plan sales forecasts with any degree of accuracy".

Integrate Software were able to competently migrate the customer records and historical information from the old system, thus enabling the team at ExperianIntact to get up and running quickly. With a number of office locations and home based users SalesBase was installed in a thin client environment. This ensured that the data was always current for all users and greatly enhanced security.

Thanks to SalesBase John and his team can now concentrate on developing their business with a firm CRM platform to help support and sustain it.