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SalesBase CRM Software is
a truly inspirational tool that will integrate all levels
of your business, allowing you to build and strengthen relationships
with each other, and with your customers.
SalesBase delivers Marketing, Sales, Customer Service &
Support Capabilities combined with e-business and Business
Intelligence Tools.
| Marketing |
- Plan, monitor
and automate marketing campaigns - Manage
marketing programs using real information to make
effective tactical and strategic decisions. This will
allow you to Measure and calculate ROI on campaigns.
In addition measure against KPI through technology
such as Digital Dashboards.
Profiling and Segmentation - Enhanced
customer knowledge will enable you to identify profitable
customer segments and market your products and services
effectively. Data on consumer trends can be analysed
quickly and efficiently for use in future business
planning. Improving response rates with data-driven,
customer-centric marketing.
List management - Create target lists
based on advanced search criteria for all your campaigns.
Creating and managing a complete target list avoiding
duplication. Ensure consistent branding and communications
by sharing marketing collateral across the organisation.
Build and launch multi-channel campaigns integrating
both your marketing and sales capabilities for maximum
results.
Generate leads – Generate capture
and distribute leads. Set up, manage and execute more
effective and repeatable marketing campaigns. Capture,
qualify and distribute more leads to your sales team. |
| Sales |
- Convert
leads into sales – SalesBase can track
all communications with potential customers, ensuring
maximum service levels are maintained through the
sales cycle and business is closed quickly and efficiently.
Get a clear vision of your sales pipeline and where
to focus your efforts for greatest reward. Increasing
sales productivity and performance.
Monitoring sales campaigns – SalesBase
provides insight into sales performance for individual
sales people, sales campaigns, across the organisation
or tracking individual sales leads. Allowing you to
plan and monitor more targeted and effective sales
and marketing campaigns. SalesBase will allow you
to visualise in progress, won, and lost deals with
technology such as the Digital Dashboard.
- Information
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SalesBase provides sales staff with accessible and
up to date product and service information. Giving
them the ability to make informed business decisions.
Sales forecasting - SalesBase will
forecast against actual analysis increasing sales
activity to meet sales goals/targets.
- Reports
– Sales Bases powerful integrated report
generator allows limitless custom reports to track
performance. Allowing you to create your own customised,
professional and functional reports that meet your
specific requirements.
- Communication
- Utilise cost-effective text or HTML email,
fax, or print direct marketing campaigns to drive
leads, run promotions, and communicate with customers
& prospects
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| Customer
Service & Support |
- SalesBase
allows you to become more customer focussed, improving
existing customer service, loyalty and revenues. Enhanced
customer interaction will increase customer satisfaction
and retention.
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SalesBase allows instant access to key contact and
customer information in one central location, allowing
you to effectively track and resolve customer questions,
issues, requests, and complaints. SalesBase enables
you to configure specific case-related fields to track
details of customer problems, effectively managing
customer communications
SalesBase rewards customer relationships by opening
up the lines of communication. Allowing customers
to access information themselves through technologies
such as the internet, integrating customers.
SalesBase allows you to make the best use of specialised
knowledge by assigning and escalating cases based
on expertise.
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| The
System |
- Integrate
Software will provide training and support with the
implementation and use of the Sales Base. Giving you
a CRM System that specifically matches the needs of
your business.
SalesBase has advanced flexibility to match the way
that you work, whilst successfully integrating of
all aspects of your business.
SalesBase enables effective personnel and security
management. Users can customise and personalise their
settings.
SalesBase has a diary management facility for people
and resources, along with 'travel time' facility to
prevent appointment overlapping. 'Availability' function
avoids diary conflicts.
SalesBase is up and running quickly without unnecessary
disruption to your business.
SalesBase integrates with Microsoft Office applications
for mail merge, broadcast email. In addition SalesBase
fully integrates with most accounts systems - Sage,
Access, TAS Books, Pegasus, Tetra, Navision, Scala
and other Business Software and Integrate modules.
Comprehensive data import utilities enable third party
data to be imported, improving information sharing
/ duplication of effort and streamlining support centre
activities.
SalesBase enables remote synchronisation to allow
off site working.
Ongoing product development ensures regular updates
with new features with additional costs.
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presentation now, showing all the features and screens available
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